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Your funnel has a dashboard for every stage except the phone. Telsmart records, transcribes and summarizes every call into HubSpot, and pushes the events to whatever you built yourselves.
When a call comes in, the number is recognised immediately and the client file opens automatically. Calls are logged automatically too. That saves us a lot of time.
I still think it's fantastic how fast you can change your own call flows with one click. In a meeting this afternoon, so I flip the right button and calls go straight to my colleagues.
We no longer lose time passing along information the client just gave us. It's all right there in the CRM. I can just call handsfree and listen.
At Afimo, we get dozens of calls every day from clients about policies, claims, and new insurance questions. So built in AI note taking in our telephony was a gamechanger for us. It saves us an enormous amount of time, and our client follow-up has noticeably improved.
We've been using Telsmart for over a year now and couldn't be happier. The cloud-based platform is user-friendly and easy to manage, giving us full control and clear insights into our telephony. Support has always been fast and professional. With its modern AI features and seamless apps across all platforms, Telsmart truly represents the telephony of the future.
We used to get a flood of complaints, from staff and customers, that we were unreachable. Telsmart fixed that for us. Being reachable is now a competitive advantage for us.
Setting up a voicemail used to be half a day's work. Now we head off on holiday, rushing, and suddenly remember the phone. We just open the app, switch it over and we are done. It's a breeze.
Telsmart has changed not just the way I work, but my personal life too. The stress of clients calling at moments that don't suit me is gone. I can now automatically route calls, so the client still gets helped when I'm not available.
When the call ends
Discovery, escalation, renewal: every call on the account in HubSpot, and every event in your own tooling.
Discovery, escalation, renewal: every call recorded, transcribed and summarized on the right contact and deal in HubSpot. Decisions, objections, promises, next steps. Nobody types a thing.
See AI call summaries →Click-to-call and contact pop-up inside HubSpot. The call starts from the record and ends on the record.
International numbers in a few clicks, no extra provider. Every one rings the same team and lands in the same CRM.
Push every call, summary and recording to your webhook or REST endpoint. Your product analytics, your warehouse, your rules.
A Call link in your product, your docs and your outbound. The prospect clicks, an AE picks up, and the call is logged like any other.
Click-to-call, contact pop-up and every call, recording and summary on the right contact and deal. HubSpot today, Salesforce and Pipedrive keep landing, and your own tooling gets every event through the webhook and API.
HubSpot
Salesforce
Microsoft Teams
ZendeskAnd many moreBeyond the summary
Every summary is text your AI assistant can read. Connect the one your team already uses and ask which customers mentioned a competitor, which features prospects asked for, which renewals were saved with a discount. The answer comes from the calls, not from the field a rep remembered to fill in.
OpenAI
Claude
Gemini
Copilot
PerplexityGrok
Your AI assistant · on your call summariesYour AI assistant · on your call summariesWhat the caller says, what you read
Not a transcript to scroll through. The terms, the condition and the next step, as HubSpot will show them to finance and to the next CSM.
No installer, no quote, no IT ticket.
HubSpot
